A Day in the Life of a Healthcare Administrator23 June 2014
Having a good medical office staff is vitally important for the success of a medical practice. They are the first voice a patient hears when they call to make an appointment, and the first face patients see when they enter the office. Preparedness and professionalism are both essential for a successful Healthcare Administrator. A degree in healthcare administration can prepare you to be an integral part of the system. Your job will be to ensure the office runs smoothly, and that both patients and staff are happy. So, what exactly does a healthcare administrator do? Your duties will vary based on the type of practice you are working in, but we’ve provided a general outline of duties below.
General Overview: As a healthcare administrator, it will be your responsibility to facilitate the delivery of quality healthcare through planning, supervision, and coordination of office duties.
Planning: Proper planning is also highly important when working in the medical industry. Tasks such as ordering supplies in a timely manner and scheduling staff will both be integral to the process – and will ensure that the clinic runs smoothly. This part of the job is also vital when coordinating patient care to ensure everything is working efficiently.
Coordination: Billing and coding procedures are updated daily, so coordination with service and software providers will ensure that all procedures are up to date. Coordination of continued education is also vital to effective office management. For example, as the ICD-10 update for medical billing approaches, healthcare admins and office managers must all work together to ensure a smooth transition to this new medical classification list.
Supervision: Supervising the administrative staff, support staff and other employees will also be part of the job. Good supervision ensures that everyone is on the same page and will help to maintain a high level of patient care.
Direction: Long term healthcare administrators can move up to become office managers. Office management provides further influence and control in the office. Office management duties can include overseeing the administrative staff, providing feedback to upper level management and overseeing the inner workings of the office. Office manager’s obligations include hiring, conflict resolution, billing, scheduling, resource management and general office support.
These various duties and skill sets are all addressed in the Pioneer Pacific Healthcare Administration – Bachelor of Science program. This two and a half year program focuses on preparing students for the fast-paced world of administration. Classes include medical software training, billing and coding, accounting and QuickBooks, psychology and keyboarding. Our experienced professors and in-depth training will prepare you for a career in healthcare facilities. The job placement rate for students who completed the Pioneer Pacific Healthcare Administration – Bachelor of Science program in 2012-2013 was 80%!
Want to get started? Visit the program page to learn more about prerequisites, credit hours, career opportunities and financing options.