Medical Office Administration – Associate of Occupational Science
The objective of this program is to prepare graduates for entry-level medical office administration positions. Graduates are trained in general office skills, computer operation skills, receiving patients, preparing medical forms, and in the administration of today’s complex medical and healthcare offices. Employment is directed towards doctors’ offices, hospitals, clinics, and other offices.
Upon completion of the Associate of Occupational Science in Medical Office Administration at Pioneer Pacific College, the graduate will be expected to:
- Perform administrative duties using specific knowledge of medical terminology and hospital, clinic, or laboratory procedures.
- Schedule and confirm patient diagnostic appointments, surgeries, or medical consultations.
- Use word processing, spreadsheet, or other software applications to prepare reports, invoices, financial statements, letters, case histories, or medical records.
- Maintain medical records, technical library, or correspondence files.
- Maintain confidentiality of patients’ records.
A medical office administration career may be in the form of any of the following:
- Medical Administrative Assistant – Scheduling appointments. Verifying insurance. Keeping patient information up to date. Discussing treatment plans or concerns with patients.
- Medical Receptionist – Checking patients in/out. Collecting insurance information. Patient registration and scheduling. Answering phone calls. Data entry.
- Medical Office Assistant – Clerical skills. Collections services. Medical insurance billing.
Each of these positions offers a slightly distinct type of clerical and inter-office communication support. The facility you work in might be a private practice, dental office, or large hospital.
Is the Medical Office Administrator Role Right for You?
To determine if you’d be a good fit for this role, ask yourself if you’d enjoy being a part of a larger picture that serves the public health needs. As a medical office administrator, you’d be an integral part of a team, requiring you to have good communication skills and a helpful outlook. A medical office administrator will also ideally be well-organized, detail-oriented, and proactive about the security of patient information.
Students may be required to pass criminal background checks, drug screens and complete certain vaccines in order to be employed in the healthcare industry. Individuals with criminal backgrounds may have difficulty securing employment in the field. Prior to enrolling in this program, students should research what future employers require in order to determine how this may affect their chances of becoming employed.
“Pioneer does an outstanding job, they offer a lot of good opportunities and they offer very good placement for their graduates.“Brandon Mattox, Employer, Cascade Health - Springfield, Oregon