5 Key Traits & Skills Needed to Be a Medical Assistant20 December 2017
Working in a hospital is a fast-paced job that requires both organizational and people skills. Some of the required skills are inherent, others are learned both in school and in the field. If you’re looking at Pioneer Pacific College’s Medical Assistant (MA) programs you may have wondered, what are essential qualities of a professional Medical Assistant?
Here are 5 key traits to build when preparing to enter the field.
1. Communication skills
You must be able to translate complex medical terms for the patient. For example, if a doctor tells you to report the results of a specific test to a patient, you must be able to paraphrase the doctor’s words using language the patient will understand, in a caring and compassionate manner. Communication is also key when building a relationship with the doctor’s staff and patients, while earning trust from all parties.
2. Good listener
Listening is one of the best tools you can have as a Medical Assistant. Throughout each shift, you will need to listen carefully to the needs and concerns of multiple patients. Nurses and doctors will give you detailed instructions to follow, and you will need to remember all of these things to ensure no essential detail is forgotten for both the health of your patients and the quality of the care provided.
3. Non Judgemental
You have one job as a medical assistant professional: To help and to heal. Having an open mind while listening to patients, and not being judgmental for reasons why they are seeking help, is of the utmost importance. By not allowing personal beliefs to get in the way of your judgement, you are providing the best and most effective health care assistance possible.
There is no room for disobeying or forgetting the instructions of doctors and nurses. Every little instruction could be the difference in the long term and short term health of the patient in your care. Even if a doctor prescribes a treatment with which you personally disagree, you must follow those instructions as quickly and efficiently as possible. The goal is to make the patient healthy and obedience is a major key.
In the daily duties of a Medical Assistant, you will need to take care of multiple patients, fill out the necessary paperwork, and communicate with nurses, doctors, and patient family members. All of these tasks need to be done at a certain time of the day, and no task can slip through the cracks. As an effective multi-tasker and organizer, you will ensure your success as a professional Medical Assistant.
Some skills can be learned, enhanced, and built on as you grow into your job. The Medical Assistant programs at PPC will help you learn the skills necessary to be a great Medical Assistant, including hands-on experience gained during the program’s clinical phases.